Over the past several weeks, the team at Frank and Stein Associates has taken some time to focus on our brand and the client experience that comes along with it. In an effort to streamline, we decided to separate our business services from our residential consumer services. In fact, we developed an all-new brand dedicated to our business services—FSA Consulting.
Introducing FSA Consulting
Moving forward, Green Light Wireless will be dedicated solely to our local Residential Broadband customers, and FSA Consulting will be the new face of business services powered by Frank and Stein Associates. The FSA Consulting website is the new home of our Managed IT Services, Business Phone Platform, Business Broadband, and Managed Wi-Fi Services.
Think of FSA Consulting as a concierge for all your business technology needs.
Changes for Clients
So, what does this mean for current business customers of Green Light Wireless? In the simplest terms, you are now an FSA Consulting client rather than a Green Light Wireless business customer. You’ll still receive the same great service with responsive local support, but you’ll find us on new channels tailored specifically to business services and the clients who use them.
We’ve launched a new website for FSA Consulting, at fsaconsulting.us, that features only business services and directs to the support platform and user portal for FSA Consulting clients. We’ve also created FSA Consulting social channels where you can find general information and updates that are relevant specifically to our business services.
Frequently Asked Questions (FAQ)
Your invoices will now only feature the FSA Consulting logo, not the Green Light Wireless or Frank and Stein Associates logos.
Pricing is not affected by this change.
You can call us at (412) 228-3000 or email firstname.lastname@example.org. The support platform that you’re already familiar with is now accessible through fsaconsulting.us for FSA Consulting Clients.
Nope, you’ll still be working with the same friendly support team that you’re familiar with already.
We understand that this may be a bit of information overload, so we will be sure to remind you of the essential details whenever necessary. You can also call our office at (412) 228-3000 or send an email to email@example.com.