Historically, all you needed was a creative menu and a good chef in the restaurant or food service industry to be a community favorite. Prior to 2020, food service did not have to be the early adopter of new technology. In today’s connected world, we can’t deny the importance and customer expectation that you have the technology to improve the front and back of the house.
Today, 75% of restaurant customers expect digitally connected experiences online and in-store. But that doesn’t mean that their dining experience has to suffer because face time may be swapped with screen time.
If you are just starting or growing your IT infrastructure, here are the best places to invest your technology dollars.