7 tips for choosing the best business Internet service provider

When looking for Internet connectivity for your business, it’s important to understand your company’s  Internet needs. With Internet service being so ubiquitous these days, it’s easy to assume that all Internet is the same. But there is a significant difference between home and business Internet service. 

Business Internet has many features specific to your company’s needs. Before making a decision, you need to understand your company’s needs and what factors to consider from your potential provider.

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Loyalty Program Data: 6 Ways Customer Trends Can Improve Business

Restaurant loyalty programs have moved from punch cards to phone apps. Many brands created programs that are unique and critical to their success.  Some offer discounts on future purchases. Others earn points toward free items. And, some reinforce your business’ commitment to the community by giving back. 

No matter what kind you choose, the move from analog to digital benefits everyone. Your customers don’t need to find your card in the pile of other rewards cards. And you are collecting data on your most popular options, customer behavior, and sales trends so you can optimize everything from your offerings to scheduling to workflow.  Here are 6 ways you can utilize your loyalty program data:

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March Tech Tip

Increase collaboration and reduce distractions with collaboration apps

Internet messaging tools have been around since the early days of dial-up. But the messaging apps available for you to deploy in your office are much different from the AOL instant messaging of many years ago.  Collaboration apps such as Slack, WebEx, WhatsApp, and Microsoft Teams have fundamentally changed intra- and even inter-workplace communications. They are no longer used just to send messages but are fundamental tools in workplace collaboration.    

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Deliberate Screen Time: Email management

Be deliberate when you’re in front of your screens — Part 3 of 3

This is the final post in our series on improving your focus and productivity through tips to make your screen time more deliberate.

Does this resonate with you? You sit down at your desk in the morning and while your first cup of coffee cools down, you look at your calendar and your to-do list and determine what tasks you will do today. But before you start them, you open up your email client and check your email. You start responding to messages, people reply, and suddenly your coffee is cold, your task list is unchanged, and it’s now closer to lunch than breakfast. 

Emails don’t have to take up all of your time. You can wrangle them so that they work for you. Now that we’ve established why email can steal your focus, let’s discuss email management. 

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Monthly TechTip

Deliberate Screen Time: Notifications

Be deliberate when you’re in front of your screens — Part 2 of 3

This is the second post in our series on improving your focus and productivity through tips to make your screen time more deliberate.

We’re all Pavlov’s dogs now. Something dings and you reach to pick up your phone or open the notification that popped up on your computer screen. Alerts follow you all day long—emails, interoffice messaging systems, phone calls, texts, news alerts, “likes” on your latest Instagram posts, and even game notifications. 

It starts with the best of intentions. “If I have my email notifications on, I will be able to respond to my boss or my client, at a moment’s notice. I will be seen as a dedicated employee. I will be providing great customer service.” The best of intentions. 

But most calls, emails, and messages aren’t that time sensitive. Heck, a lot of them aren’t even important.


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Screen time

Deliberate Screen Time: RSS Feeds

Be Deliberate When You’re in Front of Your Screen — Part 1 of 3

This is the first post in our series on improving your focus and productivity through tips to make your screen time more deliberate.

Do you cringe every time your iPhone gives you your weekly screen time report? Where does all the time go? It may be scrolling through the news of the world, the latest in your industry, or everything you need to know for your fantasy football lineup. You sit down to look up information and soon you are distracted by a clickbait headline, fall down a Wikipedia rabbit hole, or forget entirely what you were looking for in the first place. 

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Misconceptions about Apple Products

Many organizations don’t believe they can incorporate Apple products into their existing IT landscape or make their office an Apple office. Maybe it feels like too expensive an undertaking. Maybe there is concern about intermingling devices. In a modern hybrid work world, employees may be using their work laptop in the office, but checking email and Slack on their iPhone from the road.

Let’s look at some common misconceptions about Apple products to help you make an informed decision.

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Preparing Your Technology Mise en Place

Historically, all you needed was a creative menu and a good chef in the restaurant or food service industry to be a community favorite. Prior to 2020, food service did not have to be the early adopter of new technology. In today’s connected world, we can’t deny the importance and customer expectation that you have the technology to improve the front and back of the house.

Today, 75% of restaurant customers expect digitally connected experiences online and in-store. But that doesn’t mean that their dining experience has to suffer because face time may be swapped with screen time.

If you are just starting or growing your IT infrastructure, here are the best places to invest your technology dollars. 

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Business Phone

Business Phone Etiquette

In our daily life of scheduled zoom calls, slack messages, email, text, and chatbots, phone calls seem like a thing of the past. However, voice-to-voice communication is still a vital part of business and customer service. We may all feel a little out of practice. Approximately 30% of the workforce was born after caller ID (or don’t remember the days prior to caller ID  and cell phones), we can all benefit from a brush-up on business phone etiquette.

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Best Practices for Law Firms

Best Practices for Law Firm Files

What is your law firm’s filing setup? Is it still a big room full of meticulously organized and labeled physical files in the office? A high-tech digital solution? Maybe you’re in transition or decided on a hybrid option. Whether you’re considering a transition to a digital file system or work with digital files daily, here are some best practices to optimize your law firm files. 

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