What is managed IT? You may hear this term, but what does it truly mean and how do you know if your business needs it? Simply put, a managed service refers to any task that is handled by a 3rd party, so managed IT is outsourced to technology experts that will ensure your technology solutions and infrastructure help you support and grow your business rather than cause downtime and headaches.
Managed IT Services
Managed IT services have taken many forms over the years. Traditionally, IT service providers were more like mechanics. They came in to fix things when they were broken. If phones went down or your system crashed, you called the IT expert and they got things back up and running. This strategy is reactive to a problem when one arises and is referred to as “break-fix” in the industry.
These days, upkeep and maintenance is so much more than just making sure everything works. We prefer to be proactive in preventing problems from occurring in the first place so that technology problems don’t interrupt your business. Depending on the size of the organization and industry, IT needs vary greatly from company to company. The skills to keep your office technology up-to-date, secure, and yes, repaired, are specialized. Rather than having to call someone every time you are installing, updating, or fixing something, you have a go-to expert ready with the expertise to keep your office up and running.
Managed IT providers, like FSA Consulting, can assist with so many aspects of your technology infrastructure.
At FSA, our main areas of focus are
But, we go beyond that to the
- Management of hardware and Internet
- Monitoring for and responding to security threats
- Optimizing physical and cold data storage
- Customized recommendations and solutions
Why not do it yourself?
62% of businesses report they lack the skills in-house to deal with security issues.
Many clients think that the IT person they have on staff is all they need and that spending money on managed services is redundant. In reality, managed services are usually very friendly to your bottom line.
First, you are hiring a full team with diverse experience for one flat monthly rate, so it is easy to budget for your needs. Also, you can save your staff the time and frustration of dealing with every IT issue that arises. It actually helps your staff be more productive.
We help increase uptime and decrease time spent solving problems. By hiring a managed IT firm to address short-term support, in-house staff can identify and develop long-term solutions to keep your business up-to-date on the cutting-edge trends in your industry. And you won’t have to hire new staff if there is an individual project or solution that requires specialized knowledge and experience. The peace of mind that comes with knowing that any problems with your technology that may arise are already handled.
By partnering with a managed IT firm, you and your staff receive the gift of time. You can focus on what you do best, growing your business.
Call us today to see what personalized managed IT can do for you.